Strategy

A strong sales strategy provides the direction needed to achieve consistent results and long-term growth. This category explores how to develop, refine, and execute effective sales strategies that align with business goals and customer needs. Discover insights on planning, market positioning, targeting the right prospects, and creating structured approaches that help sales teams perform at their best.

target better, close faster the power of the

Target Better, Close Faster: The Ideal Customer Profile

“Getting to the ideal customer is getting harder and harder” is a common frustration I encounter every week in conversation with sales leaders across industries. Markets are noisier, buyer behaviours are shifting, and the tools we use to identify opportunities are smarter—but also more complex. Yet when I dig deeper and ask these leaders a […]

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stop lying to yourself about your usp

Stop Lying to Yourself About Your USP

We’re constantly told to define our USP—our Unique Selling Point—as if it’s a silver bullet for differentiation and success. But most sales leaders, if they’re honest, know that standing out in saturated markets isn’t as simple as tweaking your value prop or showcasing a quirky feature. Sales teams lean hard on the USP concept—but many

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is your sales org still fit for purpose

Is Your Sales Org Still Fit for Purpose?

Running a successful sales organisation isn’t a one-time setup — it’s a continuous process of adjustment, refinement, and renewal. Market dynamics change, buyer behaviour evolves, and team members come and go. And yet, too many sales organisations rarely carry out a sales organisation review. Instead they operate as if the structure they built three years

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from metrics to momentum

From Metrics to Momentum

Let’s be clear: KPIs are essential. But many sales teams fall into a trap where tracking becomes the end goal rather than a means to improvement. You’ve likely seen this happen—weekly dashboards full of colourful graphs, win rates neatly plotted, call volumes tallied—but with no discernible change in behaviour, strategy, or outcomes. This is “dashboard

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communicating value how to support price incre

Communicating Value: How to Support Price Increases

Price adjustments are an inevitable part of sustaining and growing a business. For many sales leaders, the notion of raising prices, especially during annual contract renewals or for ongoing monthly plans, can be daunting. However, understanding the necessity behind these adjustments is the first step towards successfully communicating price increases to clients. Inflation is a

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measuring client performance a strategic imperative

Measuring Client Performance: A Strategic Imperative

While sales teams often focus on tracking internal metrics like pipeline health, conversion rates, and quota attainment, an equally crucial dimension frequently goes overlooked: measuring client performance. For sales leaders aiming to drive long-term sustainable growth, understanding how clients perform post-sale is not just an exercise in data collection; it’s a strategic imperative. This article

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the art of effective sales proposals personali

The Art of Effective Sales Proposals: Personalisation Through Discovery

Crafting an effective proposal is not merely an exercise in presenting a product or service. Rather, it is an art form, a strategic communication tool designed to bridge the gap between your prospect’s needs and the solutions your offering provides. This process requires more than an understanding of your product; it requires creating personalised sales

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beyond the facts how emotions drive sales deci

Beyond the Facts: How Emotions Drive Sales Decisions

All Sales Leaders already know the importance of gathering information, uncovering prospect needs, and steering conversations towards favourable outcomes. However, many overlook the significance of balancing factual-based questions with those that tap into the emotional drivers in sales that are at the core of decision-making. The Importance of Emotions While it is tempting to believe

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turning gatekeepers into allies unlocking acc

Turning Gatekeepers into Allies: Unlocking Access

One of the most challenging obstacles your sales team may face is gaining access to their target contacts, a defining step that often determines the success or failure of a sales effort. Getting past gatekeepers in sales is not simply about making a call or sending an email; it’s about navigating through layers of organisational

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standing out in a crowded market strategies fo

Standing Out in a Crowded Market: Strategies for Prospecting

Today it is harder to be seen and heard than ever before.  In last week’s newsletter, I wrote about the challenges associated with lead sourcing today, and this week expands on that to look at what you do once you have a lead. Cutting through the noise and making your voice heard is both an

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